All information provided to us by our customers is stored on a secure server. All customer information transmitted to or from our web site passes through a Secure Socket Layer (SSL) that encrypts the information prior to transmission across the Internet. Furthermore, all of the customer data we collect is protected against unauthorized access.

Your Consent

By using our Web site, you consent to the collection and use of this information by Strictly Pet Supply. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under no circumstances will any of your information be sold or shared to any third parties.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such one-click shopping and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Disclaimer and Limitation of Liability as to Shipping Errors

Strictly Pet Supplies will make mistakes. Although we work very hard to prevent errors when filling orders, the very fact that we employ human beings to pick, pack and ship orders makes errors unavoidable. When we do ship the wrong product to you or fail to ship a product in a package, our procedure and policy for resolving the problem is as follows. Strictly Pet Supplies will verify that an item has been left out of a package by repacking the original order and comparing what the weight should have been to the actual weight shipped. If we can clearly see that an item was left out of the box, we will ship the item to you at no charge using the same shipping method that was originally used on the original order. We will gladly upgrade your service to ensure that it makes it to you on a specific date if you are willing to pay the difference in shipping costs between the new shipping method and the original shipping method.

Disclaimer and Limitation of Liability as to Products Sold

Except as expressly stated herein, Strictly Pet Supplies makes no representations or warranties, either express or implied, of any kind with respect to products sold on the strictlypetsupplies.com site. Except as expressly stated herein, Strictly Pet Supplies expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site. You agree that the sole and exclusive maximum liability to Strictly Pet Supplies arising from any product sold on the strictlypetsupplies.com site shall be the price of the product ordered. In no event shall Strictly Pet Supplies, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

Disclaimer and Limitation of Liability as to the strictlypetsupplies.com Web Site

Strictly Pet Supplies web site and the materials therein are provided as is. Strictly Pet Supplies makes no representations or warranties, either express or implied, of any kind with respect to the Strictly Pet Supplies site, their operations, contents, information, materials or year 2000 compliance. Strictly Pet Supplies expressly disclaims all warranties, express or implied, of any kind with respect to the site or their use. You agree that Strictly Pet Supplies, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the strictlypetsupplies.com site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Strictly Pet Supplies shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Strictly Pet Supplies shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Strictly Pet Supplies shall immediately issue a credit to your credit card account in the amount of the charge.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Strictly Pet Supplies reserves the right at any time after receipt of your order to accept or decline your order for any reason. Strictly Pet Supplies reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $500.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Sales Taxes

Strictly Pet Supplies shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Illinois. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Service and Support

All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.

Jurisdiction and Venue

You agree that any legal action brought against Strictly Pet Supplies shall be governed by the laws of the State of Illinois without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the strictlypetsupplies.com site shall be an appropriate federal or state court located in Cook County Illinois.